Great hardware, horrible program
Does not work properly on some of the devices really. Type of work with cellular, but can’t install data files. Barely become real time see working. And that I indicate horrible. Tech Support is non-existant and idiots as well. I really wish I experienced look at the critiques initial!
If this sounds like all you need, this feature is ok
Completely agree’d. I purchased a product, they performed a firmware upgrade and screwed-up my personal device. After hours on hold in accordance with people that don’t speak English very well, they will have delivered me personally 2 a lot more defective products as a substitute. The past any included a screw running around involved! They’ll absolutely not refund any cash. They simply want you to continue giving faulty units right back and soon you bring fed up with their own video game.
My personal cameras have-been out for 5 time now. Night-owl states repeatedly it is their program but I just aren’t getting it. In addition has a Lorex system at work with Flircloud and contains never ever come down. Yes, cost a little more, maybe not a whole lot but now, totally worthwhile. They do say that i need to maintain the positioning associated with DVR to correct the challenge except i purchased the system thus I could consider the cottage during the winter and not have to end up being here. Maybe not content, already bought a Lorex, this one goes right back.
I have had the evening Owl program for 2 . 5 years. It performed sufficiently (you bring what you pay for) for just two decades and 3 months. Three months away from guaranty and a camera went black colored. Three weeks after I couldn’t connect to night-owl on my android or tablet app. My wi-fi is functioning great as I could hook up to all my various other software. I also known as night-owl help more than six period to simply help me diagnose and acquire the situation fixed, merely to be left on hold each and every time, provided 25 moments, never ever as soon as talking to a genuine person. I think, most low-end items and deplorable customer care. You should never spend your hard earned money on this subject lower product. Invest your hard earned money carefully and buy property security system of top quality……..not Night Owl.
Follow-up: Since below used to do write a negative evaluation, i shall state one good thing no less than: The cellular application works features no problems. Work and never have to setup circle and interface forward. Yet still, have Computer software and guides; it’s awful to see on your own internet site (just around the corner)
* Camera I got myself best supports cellular software a€“ The PC software doesn’t work. Nowhere can it state this on field. Additionally, it claims IN THE field, and guidance, getting night-owl CMS program a€“ Called tech assistance simply to find out this digital camera does not supporting anything but the software and only when your on system. Precisely why performed they spend their own ink putting bogus all about a package and guidelines..
* Tech service had been awful, hard to discover, does not have any hint what they are creating. They would like to isolated into my personal PC, perform ipconfig and behave like they actually do things and then discover the truth, this doesn’t work with their digital camera.
Save your self effort and do not purchase this product or seller. They must learn to really create computer software and create components that do the things they state it’ll. Very disappointed.
Exceptional in theory, but inadequate delivery. I purchased my program at Costco. After coping with the device for approximately 90 days, these are our observations. Remember of my personal eight cams, five have actually over-lapping sphere of view with one or more some other cam. My basic DVR was faulty and held re-booting randomly days. Night-owl changed they, and I got higher expectations that would resolve several critical dilemmas. Unfortunately, it best fixed the rebooting concern, perhaps not the others noted below . . .