On the Internet, there are lots of customers’ reviews about . But the thing is that mostly these comments are very negative. Most customers claim that the company is scam and fraud. Their customers’ service is very rude and ineffective, they ignore calls and provide no useful information.
Best Business Bureau has also lots of negative comments, but the administration of answers to all messages and tries to resolve the problem.
Also, has many messages from customers of the company, expressing their dissatisfaction with the service. In general, after reading all the reviews you have very negative impression about the company and will never want to lend money from them.
However, among all these negative testimonials, there are some positive reviews. Some customers are satisfied with the work of the company and will gladly return to them again. So it should be admitted that the company is not as bad as it may seem. However, negative comments are more numerous than positive, so consider this when deciding on the company.
Contact Information
On the website, you can find a special page with contact details, which help customers to come in contact with the support group. Here you will find phone and fax numbers of different departments of the company, office address in Ohio, address where to send your payments and working hours of the support group. Also, you can leave an e-mail to the company via a contact form on the same page.
Everything looks very attractive and all information is presented very conveniently. You don’t need to look for additional details – here is the most comprehensive information about how to contact the company.
Also, there is a special page for contacts of regulating agencies in states where Cash Central provides services – «Questions or Complaints». If any problems appeared, you can easily find the necessary address and phone number and contact the agency. The link to this page can be found in the footer of the website.
Locations
Cash Central is headquartered in Dublin, Ohio, however, its service covers many states in the US. You can find the map of companies offices by many links, e. g. «State Licenses and Regulations», «Rates and Terms», etc.
If you count, you can see that provides services in 25 states. Below you can see in which states Cash Central offers its services and what service available or unavailable in different states.
As we can see, terms and rates vary, depending on the state you live in. Besides, not all states have the option of installment loans, and as it was said before the line of credit is available only in Kansas. So before applying make sure that necessary option and amount is available is your region.
Online Support Group
The company provide a very convenient live chat option on the website. This means that you can get a consultation on the website in real time, without waiting for the answer site here for several hours.
We decided to ask managers about the necessity to provide any guarantors for applying for a loan. The procedure takes usually few minutes and you get the answer immediately, but the problem is that the support group is not working round the clock, so customers that urgently need consultation after the working hours can’t get it. The same thing happened to us, we were not able to get answers to our questions because the live chat was unavailable at the moment and we had to wait for quite a long time to get the opportunity to talk to a manager.